Frequently Asked Questions (FAQs)

How do I place an order?

You can place your order directly through our website by selecting your preferred cake or cake slices and completing checkout. For customised cakes, simply choose the custom option and provide your design details, message, and preferred date during ordering.

Do you make customised cakes?

Yes! Customised cakes are our speciality. We create cakes for birthdays, weddings, anniversaries, baby showers, and all special occasions. You can share your theme, colours, or inspiration, and we’ll bring your idea to life.

How much notice do you need for orders?

We recommend placing your order at least 2–3 days in advance for standard cakes and longer notice for large or highly customised designs. During busy periods, early booking is strongly advised.

Are your cakes freshly made?

Absolutely. All our cakes and cake slices are freshly baked using quality ingredients to ensure the best taste and freshness.

What flavours do you offer?

We offer a variety of popular flavours. Available options are shown on each product page. If you have a special request, feel free to contact us and we’ll do our best to accommodate it.

Do you offer delivery or collection?

We offer delivery and/or collection depending on your location. Delivery options and charges will appear during checkout.

Can I make changes to my order?

If you need to make changes, please contact us as soon as possible after placing your order. Changes may not be possible once preparation has started.

What payment methods do you accept?

We accept secure online payments through our website. All payments are processed safely to ensure a smooth checkout experience.

What is your cancellation or refund policy?

Because our products are freshly prepared and often customised, cancellations or refunds may not be available once an order has been confirmed or production has begun. Please review our refund policy page for full details.

Do your cakes contain allergens?

Our cakes may contain or come into contact with common allergens such as milk, eggs, wheat, nuts, and soy. Please inform us of any allergies before placing your order.

How can I contact you?

You can contact us through our Contact Us page or email us directly. We’re always happy to help with questions or special requests.

Still have a question?

If you can’t find the answer you’re looking for, feel free to reach out — our team at Cake Corner will be happy to assist you. Click here!